1. Introduction

followpeek ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Instagram follower tracking service.

By using followpeek, you consent to the data practices described in this policy. If you do not agree with this policy, please do not use our Service.

2. Information We Collect

2.1 Information You Provide

Account Information: Email address, username, and password when you create an account
Payment Information: Billing details processed securely through Stripe (we do not store credit card numbers)
Instagram Usernames: The Instagram accounts you choose to track
Communications: Information from support requests or feedback

2.2 Information Collected Automatically

Usage Data: Pages visited, features used, search queries, and interaction patterns
Device Information: Browser type, operating system, IP address, and device identifiers
Log Data: Access times, referring URLs, and error reports
Cookies: Session cookies and authentication tokens

2.3 Third-Party Data

Instagram Data: Public profile information and follower data from Instagram accounts you track
Analytics Data: Aggregated data from analytics providers

3. How We Use Your Information

We use collected information to:

Provide and maintain the Service
Process transactions and manage subscriptions
Send service-related notifications and updates
Respond to support requests and communications
Monitor and analyze usage patterns to improve the Service
Detect and prevent fraud, abuse, or security issues
Comply with legal obligations
Enforce our Terms of Service

4. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information. We may share information with:

4.1 Service Providers

Payment Processors: Stripe for secure payment processing
Infrastructure Providers: Supabase for authentication and database services
Analytics Services: To understand usage patterns (anonymized data only)

4.2 Legal Requirements

We may disclose information if required by law, court order, or government request, or to protect our rights, property, or safety.

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, user information may be transferred to the successor entity.

5. Data Security

We implement appropriate technical and organizational measures to protect your data, including:

Encryption of data in transit and at rest
Secure authentication mechanisms
Regular security assessments
Limited access to personal information
Secure infrastructure providers

However, no method of transmission over the Internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Data Retention

We retain your information for as long as necessary to provide the Service and fulfill the purposes outlined in this policy. Specifically:

Account Data: Retained while your account is active
Search History: Retained for service functionality and your reference
Payment Records: Retained as required for tax and accounting purposes
Deleted Accounts: Personal data removed within 30 days of account deletion

7. Your Rights and Choices

You have the right to:

Access: Request a copy of your personal information
Correction: Update or correct inaccurate information
Deletion: Request deletion of your account and associated data
Portability: Receive your data in a structured format
Opt-out: Unsubscribe from marketing communications
Restriction: Limit how we process your information

To exercise these rights, contact us at support@followpeek.com.

8. Cookies and Tracking

We use cookies and similar technologies to:

Maintain your session and authentication
Remember your preferences
Analyze Service usage
Prevent fraud

You can control cookies through your browser settings, but disabling cookies may limit Service functionality.

9. Third-Party Links

Our Service may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.

10. Children's Privacy

Our Service is not intended for children under 13. We do not knowingly collect information from children under 13. If we learn we have collected such information, we will promptly delete it.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers in compliance with applicable laws.

12. California Privacy Rights

California residents have additional rights under the California Consumer Privacy Act (CCPA), including:

Right to know what personal information is collected
Right to know if personal information is sold or disclosed
Right to opt-out of the sale of personal information
Right to non-discrimination for exercising privacy rights

We do not sell personal information.

13. European Privacy Rights

If you are in the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR), including:

Legal basis for processing your data
Right to lodge a complaint with supervisory authorities
Enhanced data portability rights
Right to withdraw consent

14. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by:

Posting the new policy on this page
Updating the "Last updated" date
Sending email notification for significant changes

15. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: support@followpeek.com

16. Consent

By using followpeek, you consent to this Privacy Policy and our collection, use, and disclosure of your information as described herein.