Refund Policy
Last updated: August 4, 2025
Our Commitment to Your Satisfaction
At followpeek, we strive to provide a service that meets your expectations. We understand that sometimes our service may not be the right fit for everyone, and we respect that.
7-Day Money-Back Guarantee
We offer a 7-day money-back guarantee for all new subscriptions. If you're not satisfied with followpeek within the first 7 days of your subscription, you can request a full refund.
- The refund must be requested within 7 days of your initial subscription payment
- This guarantee applies only to your first subscription period
- Refunds are issued to the original payment method
How to Request a Refund
To request a refund, please contact our support team:
Email: support@followpeek.com
We aim to reply within 24 hours
Please include your account email and the reason for your refund request. This helps us improve our service for future users.
Processing Time
Once your refund is approved, please allow:
- 1-2 business days for us to process the refund
- 5-10 business days for the refund to appear on your statement (depending on your bank)
Cancellations
You can cancel your subscription at any time through your account settings. When you cancel:
- You'll continue to have access until the end of your current billing period
- No future charges will be made to your account
- You can resubscribe at any time
Exceptions
Refunds are not available for:
- Subscription renewals beyond the initial 7-day period
- Accounts that have violated our Terms of Service
- Repeated refund requests from the same user
Contact Us
If you have any questions about our refund policy, please don't hesitate to contact us:
Email: support@followpeek.com